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Explore spinmatch Legal Terms and Conditions

spinmatch operates under a clear legal framework designed for you as an account holder in India — covering how we collect data, how we manage your account, and…

Jurisdiction-Aware TermsPrivacy & Data RightsAccount ConditionsCookie PolicyContact Paths
spinmatch Explore spinmatch Legal Terms and Conditions
LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you have a question about your rights under our privacy policy, a dispute about account terms, or a request to access or delete your data, our support team handles legal queries…

Email Support Send formal legal queries, data access requests or account-dispute notices to our legal support address. We document every submission and respond with a reference number within 72 working hours.
Live Chat Our live chat team is available around the clock for account-related policy questions. For formal data requests they will escalate your case to the legal handling queue with a tracked ticket.
Help Centre Our Help Centre carries the current version of every policy document — terms of service, privacy notice and cookie statement — so you can check the exact clause that applies to your account at any time.
ACCOUNT SECURITY STANDARDS

See How We Handle Data, Cookies and Account Access

Protecting your account and personal data is built into how spinmatch operates day to day — from the moment you verify your account to every deposit you make…

Data Collection

We collect only the data needed to operate your account — name, contact details, payment identifiers and transaction history.

Cookie Usage

Cookies on spinmatch are used for session management, fraud detection and performance measurement.

Account Security

Every account is protected by password hashing, two-factor authentication options and session-expiry controls.

Data Retention

We retain account and transaction records for the period required by applicable law and our licensing obligations.

Who to Contact

For all privacy and data matters — including requests to access, correct or delete your information — contact our Data…

Requesting Changes

You can request a correction or erasure of your personal data at any time by raising a formal request via…

Open Answers to Your Legal Questions

The questions below cover the most common points about your rights, data handling, account conditions and how to contact us for formal legal matters on spinmatch.

Your account is governed by the terms of service in force at the time you open it. Applicable law depends on your jurisdiction — access and account validity are subject to whatever local law permits in your state or territory.

Send a data access request to our Data Officer by email, including your account ID. We will verify your identity, compile the relevant records and deliver them to you within the period required by applicable privacy law.

Yes. Submit an erasure request through email or live chat with your account ID. We will action it once we have verified your identity and confirmed we are not legally required to retain the records for a longer period.

No. Our account terms apply uniformly regardless of payment method. Whether you use UPI, Paytm or PhonePe, the same terms of service, data policy and dispute process govern your account without variation.

We use cookies for session security, fraud detection and site performance. Non-essential cookies can be declined or withdrawn through the cookie consent panel. Declining them does not affect your ability to log in or use core account features.

After account closure, we retain transaction and identity records for the period required by law and our regulatory obligations. Once that period passes, the data is permanently deleted according to our documented data lifecycle process.

Email our legal support address with your account ID, a clear description of the dispute and any supporting documents. We issue a reference number within 72 working hours and escalate the case to our legal review queue for handling.