Reference

Browse the spinmatch Terms Before You Start

These terms set out the rules that apply to your spinmatch account — what you agree to when you open one, how your wallet operates, and what you…

Account eligibility rulesWallet and withdrawal termsUPI & Paytm conditionsFair-use policyJurisdiction notice

Browse the lobby Read FAQ

Understand What These Terms Cover

spinmatch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on spinmatch.vip, you confirm that you have read and accepted every clause in this document. These terms form a binding contract between you and spinmatch for all activity on the platform, including deposits made via UPI, Paytm, or PhonePe, any wagers placed,

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and all withdrawals processed to your linked account. We may update these terms when our operating conditions or applicable law changes; we will post the revised version on this page, and your continued use of the account after that date constitutes acceptance. If any clause conflicts
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with local law in your jurisdiction, local law prevails and that clause does not apply to you. Nothing here limits rights you hold under Indian consumer protection statutes that cannot be contractually waived.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms Directly

If any clause in these terms is unclear, or if you need a written copy of the version you accepted when your account was created, our support team holds that record and…

Live Chat Start a live chat session from the account dashboard any time of day. Our agents can clarify specific clauses, confirm the version you agreed to, and escalate anything that needs a compliance review on our side.

Email Support Send a detailed query to our support address and we aim to respond within 24 hours. For terms-related requests, include your account ID and the clause number you are asking about so we can give you a precise, documented reply.

Help Centre The Help Centre on spinmatch.vip has a dedicated legal section where you can read the current terms, compare them against a previously saved version, and submit a formal data or account-access request without waiting in a queue.

HOW WE HANDLE THIS

See How spinmatch Manages Your Account Data

Transparency about data handling, account security, and how to request changes is central to the way we operate.

Data Retention

We keep account transaction records, including UPI and PhonePe deposit logs, for the period required by applicable Indian financial regulations.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to measure which sections of the terms…

Account Security

Passwords are stored as salted hashes — we never hold your plain-text password.

Data Access Requests

You can request a full export of the personal data we hold on your account by submitting a written request…

Correction and Deletion

If your personal details on file are incorrect — name, address, linked Paytm number — you can update most of…

Complaints Escalation

If a terms dispute cannot be resolved at the first support tier, you may escalate in writing to our compliance…

Common Questions About These Terms

Below are the questions we receive most often about how these terms apply to your account, your wallet, and your rights. If your question is not here, reach us via live chat or the Help Centre and we will provide a written answer for the record.

When we update the terms, the revised version is posted on this page with the effective date shown at the top. If the change materially affects your account, we also send a notification to your registered email address before the change takes effect.

Yes. Contact support with your account ID and the approximate date you registered. We hold archived versions of the terms and can email you the exact copy that was live when your account was created, usually within two business days.

Access and eligibility depend on local law where you are located. If your jurisdiction permits use of the platform, the terms apply as written. Where local law conflicts with any clause, local law prevails for your account, and that clause is severed for you.

Any confirmed balance in your wallet at the time of closure is refunded to your verified withdrawal method — UPI account or Paytm wallet — after standard identity checks clear. We aim to process closure withdrawals within five working days of the request.

Submit a data deletion request through the Help Centre. We review the request against our legal retention obligations first; data we are required to keep for regulatory reasons is retained for the mandated period, and the rest is permanently deleted.

These terms apply to every account on spinmatch.vip regardless of whether it was opened on desktop or mobile. A single account per person is permitted; holding multiple accounts simultaneously is a breach of these terms and may result in account suspension.

The fair-use clause means payment methods must be used for genuine account funding only. Using UPI or PhonePe to cycle funds without corresponding wager activity, or attempting chargebacks on settled transactions, is a breach of these terms and grounds for account review.

Browse the spinmatch Terms Before You Start

Reach Us About These Terms Directly

See How spinmatch Manages Your Account Data

Data Retention

Cookie Policy

Account Security

Data Access Requests

Correction and Deletion

Complaints Escalation

Common Questions About These Terms

01 Do these terms change, and how will I know if they do?

02 Can I get a copy of the version I accepted when I first opened my account?

03 Which jurisdiction's law governs my account under these terms?

04 What happens to my wallet balance if I decide to close my account?

05 How do I request deletion of my personal data under these terms?

06 Are there any restrictions on which types of accounts these terms apply to?

07 What does the fair-use clause mean for my UPI or PhonePe transactions?

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